We value that you have placed an order with us and thank you for becoming part of the TURBO3000 family.
GENERAL SHIPPING INFORMATION
- We ship to all 50 states as well as the following countries: Canada, Australia, Mexico, Netherlands, Norway, Sweden, South Africa and the UK, all US territories much of Europe and expanding. Don’t see your country listed? Email us at firstname.lastname@example.org
When will I receive my order?
Orders placed in the USA Monday thru Friday, generally arrive in 3-5 business days. See below
- We are closed for all major holidays — orders placed on holidays ship the following business day.
- Orders placed during the weekend will ship the following Monday.
- Orders placed before 12 p.m. ET typically ship the same business day.
- We collect sales tax on orders shipped to any state that requires local sales tax be added to the order total on remote purchases, including any shipping charges.
Free shipping circumstances
Shipping is free within the contiguous United States for orders over $10.00. (Most orders under $10.00 are excluded, including but not limited to: discounts, coupons in which the total discount is less than or equal to $10.00.) This policy is subject to change without notice.
International shipping rates are calculated at checkout if possible. (There is a flat rate international shipping charge for single orders depending on qty and weight)-we recommend emailing us at: email@example.com for clarifications or calling us at 267-981-3025 or our toll free 833-474-7774
HOW WILL Turbo 3000 SHIP MY PRODUCT?
Orders eligible for free shipping will ship by a carrier determined by Turbo 3000. Among the carriers we use are UPS and USPS, DHL. A tracking number is emailed to you once your order has shipped. For orders that do not qualify for free shipping, you are provided with an array of shipping options at checkout, including expedited shipping when available.
OTHER HELPFUL THINGS TO KNOW
CAN I CANCEL MY ORDER?
You may cancel your order any time before it ships. We do have fast turnaround times, so be sure to contact us as soon as possible either by phone or email.
NOT SATISFIED WITH YOUR ORDER?
Our products are backed by our stated guarantee. (Please see Warranty/Refund policy page If you are not satisfied with your purchase)
WHAT IF MY ORDER IS DAMAGED, DEFECTIVE OR INCORRECT?
Though we try our best to avoid them, mistakes happen. Should you find yourself with a damaged, defective or incorrect order, please contact us at 833-474-7774 or firstname.lastname@example.org and we will do everything we can to make things right.