RETURN & REFUND POLICY
All Turbo 3000 -D, E, T-Evolution series units
For Use on Diesel Engines only
(not designed for use on Gasoline engines)
Increased fuel economy
Money Back Guarantee
Warranty & Guarantee Information
Have serial number when filing a claim.
SIXTY DAY 100% MONEY BACK GUARANTEE TO RETAIL CUSTOMERS
1. TURBO-3000 MUST be returned within 60 days from the date of purchase (shipping date) to the original place of purchase; retail outlet or distributor.
2. If purchased directly from Turbo 3000 (First Technology Group LLC,) customer must call 833 474-7774 To be issued a Return Authorization Number (RA#) prior to returning the unit.
3. Customer MUST include proof of purchase (i.e. copy of/or original invoice/receipt).
4. Customer MUST include a brief written statement for reason for requesting refund.
Ship To:First Technology Group LLC.,
Attn: RA # (put your RA # here)
P.O BOX 762
Montgomeryville, PA 18936
Refund does not include S & H Fees. Customer is responsible for lost or misdirected packages. There are no refunds on installation kits. This guarantee applies only to retail customer purchaser and does not apply to independent agents or any person who has purchased product for resale. (Except for first unit purchased at Retail Price). Please allow 6-8 weeks for processing refund. Void where prohibited by Law.
ONE YEAR LIMITED WARRANTY
First Technology Group LLC., (The Company) a Pennsylvania State corporation, warrants to the original purchaser of the TURBO-3000 that should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within 12 months of the date of original purchase, such defect(s) will be repaired or replaced with new or reconditioned product (at the Company’s option) without charge for parts and repair labor.
To obtain repair or replacement within the terms of this Warranty, the product is to be delivered with proof of warranty coverage (e.g. dated bill of sale), specification of defect(s), transportation prepaid, to the location shown under WARRANTY RETURNS.
This Warranty does not apply to any product or part thereof which, in the opinion of the Company, has suffered or been damaged through alteration, improper installation, mishandling, misuse, neglect, accident or by removal or defacement of the factory serial number. THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. Any Implied Warranties, including any implied Warranty of Merchantability, shall be limited to the duration of this written warranty.
Any action for breach of any Warranty hereunder including any implied Warranty of Merchantability must be brought within a period of 12 months from date of original purchase. In no case shall The Company be liable for any consequential or incidental damages for breach of this or any other Warranty, express or implied whatsoever.
Turbo 3000 (First Technology Group,) will only handle refunds, repairs and replacements for product bought directly from us.
To obtain repair or replacement within the terms of this Warranty, please return product to the original place of purchase, retail outlet or distributor.
Proof of purchase and description of defect are required. Product to be returned must be shipped freight prepaid.
First Technology Group, LLC. is not responsible, and does not offer any warranty or guarantee for the Turbo 3000 or any part of, if it is fitted to a Gasoline engine or installed on a Diesel engine without the approved, Turbo 3000 installation kit.
First Technology Group LLC. does not make refunds to customers that have received product as part of a courtesy replacement, prize or promotional gift.